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My account was hacked, what do I do?

My account was hacked, what do I do?

Updated over 2 months ago

If your account was compromised, don't worry. We deal with plenty of users who run malware on their computer and then need our help. We keep frequent backups of our database, so we can restore data easily.

Please give your users access to Discord / commands instead of sharing your account password with distrustful parties!

Please start a chat with our support team (in the bottom right) and send us your old email address and a screenshot picture of https://ip.vaultcord.com

Make sure you tell us what your NEW email address will be. Then, we'll confirm the information is correct and have your account access restored!

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